Website Terms of Use

Last updated: September 2026.

These Website Terms of Use govern your use of globalsimlabs.com and the content, materials and resources made available through it.

By using this website, you agree to these terms. If you do not agree with them, please do not use the website.


1. About Global SIM Labs

Global SIM Labs provides high-immersion simulations, executive development, cross-cultural performance programmes, global briefings and related professional services.

Global SIM Labs is currently operated by:

Malcolm McCluskey, trading as Global SIM Labs
Website: globalsimlabs.com
Email: hello@globalsimlabs.com
Business address: 43 Abingdon Street, Sunderland, SR4 7RU, UK.

These terms apply to the website and its publicly available content. Separate contractual terms may apply to simulations, briefings, programmes, consulting engagements or other paid services.

2. Using this website

You may use this website for legitimate personal, professional and business purposes.

You must not use the website:

  • unlawfully or fraudulently;
  • in a way that could damage, disable, disrupt or impair the website;
  • to attempt unauthorised access to the website, systems or data;
  • to introduce malicious software, code or other harmful material;
  • to scrape, systematically extract or reproduce website content without permission;
  • to misrepresent your identity, organisation or relationship with Global SIM Labs.

We may restrict or block access where we reasonably believe the website is being misused.

3. Intellectual property

Unless otherwise stated, the content of this website is owned by or licensed to Global SIM Labs.

This includes, without limitation:

  • text and written content;
  • frameworks, models and methodologies;
  • simulation concepts and architectures;
  • publications and whitepapers;
  • graphics, diagrams and visual materials;
  • programme names and descriptions;
  • branding, logos and design elements;
  • videos and other media.

All applicable intellectual property rights are reserved.

You may view, download or print materials made publicly available for your own professional or internal organisational use.

You may not, without prior written permission:

  • reproduce substantial parts of our materials;
  • republish them commercially;
  • modify and redistribute them;
  • incorporate them into training products, simulations or commercial programmes;
  • remove copyright, attribution or proprietary notices;
  • present Global SIM Labs materials, frameworks or methods as your own.

Brief quotation and reference for legitimate commentary, review, academic use or professional discussion is permitted where appropriately attributed and where consistent with applicable law.

4. Publications and downloadable materials

Global SIM Labs may make reports, whitepapers, case studies, briefing materials and other publications available through this website.

These materials are provided for general professional and educational purposes.

They are not intended to constitute legal, financial, investment, medical, psychological or other regulated professional advice.

Although we seek to produce evidence-informed and carefully considered work, professional judgement should always take account of the specific circumstances, people and organisations involved.

5. Cultural and organisational analysis

Some Global SIM Labs materials discuss cultural, organisational or behavioural patterns.

Such frameworks describe tendencies, probabilities and contextual influences. They should not be interpreted as deterministic descriptions of individual people or as substitutes for professional judgement.

Cultural background is one influence among many that may affect behaviour and performance.

6. Simulations and programmes

Descriptions of Global SIM Labs simulations, programmes, briefings or other services on this website are provided for general information.

Participation in a programme may be subject to separate:

  • programme terms;
  • confidentiality requirements;
  • intellectual property conditions;
  • payment terms;
  • cancellation conditions;
  • participant agreements;
  • organisational contracts or proposals.

Where separate terms apply, those terms will take precedence in relation to the relevant service.

7. No contractual offer

Information on this website does not constitute a binding offer to provide services.

Submitting an enquiry, requesting a brochure, booking an introductory conversation or expressing interest in a programme does not by itself create a contractual relationship.

A contract will arise only where the relevant terms have been agreed between Global SIM Labs and the client, participant or organisation.

8. Pricing and availability

Where prices are displayed on the website, they are provided for general information and may be subject to stated conditions, eligibility requirements, pilot periods, availability or change.

Corporate, bespoke and organisational work may be priced separately by proposal.

We reserve the right to change programmes, formats, pricing, availability and website descriptions without prior notice, provided that this does not affect contractual commitments already entered into.

9. Accuracy of information

We aim to keep the website accurate and up to date.

However, we do not guarantee that all website content will always be complete, current or free from error.

We may update, amend or remove website content at any time.

10. Third-party content and links

The website may contain links to third-party websites, platforms, research, publications or services.

These links are provided for information and convenience.

Global SIM Labs does not control third-party websites and is not responsible for their content, security, availability, privacy practices or terms of use.

The inclusion of a link does not necessarily imply endorsement.

11. Testimonials, case studies and examples

Where the website includes case studies, participant experiences, client examples or performance illustrations, these are intended to demonstrate the nature of our work.

Individual and organisational outcomes vary.

Past results, examples or participant experiences do not guarantee that another individual or organisation will achieve the same outcome.

12. Confidential and restricted materials

Certain Global SIM Labs materials may be provided privately to clients, prospective clients, participants or authorised recipients.

Such materials may be marked confidential, private, restricted or proprietary.

Access to such materials does not grant permission to publish, distribute, reproduce or disclose them beyond the purpose for which they were provided.

Additional confidentiality or intellectual property conditions may apply.

13. Website availability and security

We aim to maintain a reliable and secure website but cannot guarantee uninterrupted or error-free availability.

We may suspend, modify or withdraw parts of the website for maintenance, security, operational or other legitimate reasons.

You are responsible for using appropriate security measures when accessing the internet and downloading material.

14. Limitation of liability

To the fullest extent permitted by applicable law, Global SIM Labs will not be liable for indirect, incidental or consequential loss arising solely from use of, or reliance upon, publicly available website content.

Nothing in these terms excludes or limits liability where doing so would be unlawful.

Nothing on this website removes any rights that cannot lawfully be excluded under applicable consumer or data protection legislation.

15. Privacy and cookies

Our handling of personal information is explained in our Privacy Policy.

Our use of cookies and similar technologies is explained through our cookie notice or Cookie Policy where applicable.

16. Changes to these terms

We may update these Website Terms from time to time.

The current version will be published on this page and identified by the date shown at the top.

Continued use of the website after changes are published means that the updated terms apply to subsequent use.

17. Governing law

These terms are governed by the laws of [jurisdiction to be confirmed], except where mandatory laws applicable to you provide otherwise.

Any disputes relating to these terms will be subject to the jurisdiction determined by applicable law and any separate contractual agreement between the parties.

18. Contact

Questions concerning these Website Terms can be sent to:

Global SIM Labs
Malcolm McCluskey, trading as Global SIM Labs
Email: hello@globalsimlabs.com
Website: globalsimlabs.com
Business address: 43 Abingdon Street, Sunderland, SR4 7RU, UK>